Terms Of Service

At SeraSleep, we appreciate the trust you place in us. Your privacy, safety, and overall experience matter deeply to our team. This Terms of Service outlines the rules, responsibilities, and expectations when using our store, products, and services.

Use of Our Website

By accessing or purchasing from SeraSleep, you agree to follow all guidelines, policies, and terms outlined here. You agree not to use our website or products for any unlawful or unauthorized purpose.

Product Use

SeraSleep products are designed to support more comfortable sleep and help reduce snoring. They are not medical devices and should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider if you have medical concerns.

Order Processing & Payments

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel orders for reasons including, but not limited to:

  • Incorrect or outdated pricing
  • Product availability issues
  • Suspected fraudulent or suspicious activity

Payments must be authorized at the time of purchase. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Data Collection

We collect certain personal information from you to complete your order and improve your shopping experience. This may include your name, shipping address, billing information, contact details, and purchase history.

How We Use Your Data

Your information is used strictly to:

  • Process and deliver your orders
  • Improve our products, services, and website
  • Provide updates, promotions, or relevant store information

We do not sell your personal data.

Security Measures

We use secure payment gateways and modern protection systems to help keep your data safe. While no method of transmission or electronic storage is 100% secure, we take strong steps to protect the confidentiality and integrity of your information.

Your Rights

You have control over your personal data. At any time, you may request:

  • Access to the personal information we hold about you
  • Corrections or updates to your information
  • Deletion of your information, where legally permitted

To submit a request, please use the store contact button on our website.

Contact

If you have any questions, concerns, or requests regarding these Terms of Service, please reach out using the store contact button.

Changes to These Terms

We may update or modify these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and products after changes are posted constitutes acceptance of the revised terms.

Thank you for choosing SeraSleep. We’re committed to offering reliable, supportive sleep solutions for a better night’s rest.